Kennected and LinkedIn Account Not Synced

If you are having synchronization issues between your LinkedIn profile and Kennected, follow the guide below.

Troubleshooting Steps:

1. Verify that you are connected to LinkedIn on the top right of your CloudKennect account

• Be patient - Kennected has a 10 minute delay when it comes to updating to match any activity on LinkedIn
• Messages are reflected to the Kennected account after 10 minutes depending on the activities you have on queue

1. Instead of "Logged in with"... you will see "Connect your LinkedIn Account"
2. Click on the button in order to link the accounts
   
   
   
3. A pop-up will appear giving you the option to select your country, select it and click "Next"
   
   
4. Click "Connect" once more and then click "Next"
   
   
5. The LinkedIn log-in screen will appear. Please enter your login email and password for LinkedIn here
6. A 6 digit verification code will be sent to your email; enter that code to continue
7. LinkedIn will now redirect you to your profile and give you the option to join LinkedIn Sales Navigator, IGNORE THIS!
8. After a few seconds, a new pop-up will ask for your LinkedIn password. Enter your LinkedIn password as directed
9. You have successfully connected LinkedIn to Kennected!
10. Wait a few minutes and all activity should resume normally