If you are having issues getting your sequences to show up, follow the simple steps below to attempt to resolve the issue.
- First, try reloading the page by clicking the refresh button on the top left of your browser
- Try using Google Chrome. If the account is in use on Safari or Firefox, try using Chrome and this should fix the issue. If user is already on Chrome, retry step one
- Attempt to close out of your web browser and reopen it
- You may have too many tabs open. Excessive numbers of tabs can cause slower load times all around and could interfere with Kennected sequences showing up. If this is the case, try closing any unnecessary/less necessary tabs
Note: If you have any questions regarding "Sequences Not Showing", contact us at firstname.lastname@example.org or file a ticket on the top of this page